We achieve this via connected aftersales, providing digital customer service experiences and aftersales service management. This includes:
![iot infographic 01 iot infographic 01](https://needme.com/wp-content/uploads/2023/06/iot-infographic-01.png)
Connected equipment via IoT
Proactive engine runtime monitoring.
![NeedMe Concept Hero SMS Messaging](https://needme.com/wp-content/uploads/2023/06/NeedMe-Concept-Hero-SMS-Messaging.png)
SMS communication
Directly linking key customers to service options when the time is right.
![needme-ios-concept-02 needme-ios-concept-02](https://needme.com/wp-content/uploads/2024/02/needme-ios-concept-02.webp)
QR Code
Providing easy access to on-demand services that anyone can access without downloading an app.
![NeedMe Concept Hero Service Booking v2 NeedMe Concept Hero Service Booking v2](https://needme.com/wp-content/uploads/2024/02/NeedMe-Concept-Hero-Service-Booking-v2-scaled.webp)
Proactive Service Pipeline
Sales cards highlighting upcoming service opportunities and tracking pipeline status.