NEEDME.com enables digital customer service experiences to suit a range of industries.

Machinery Users

Construction, agriculture, landscaping, warehousing, materials handling, etc…

Workshops

Service and maintenance of vehicles, trucks, machinery, equipment, or other assets

Equipment Dealers

Sales and service of machinery and equipment

Equipment Hire

Hire, rent or lease vehicles, machinery, or equipment

Equipment Manufacturers

Machinery and equipment makers and parts suppliers

Use Cases and Service Examples

NEEDME.com provides a range of tailored service experiences, digital tasks (paperwork) and workflows (process automations). You can choose from our library of form examples or we’ll work with you to create customised experiences, or you can create your own.

  • Service booking (planned maintenance)
  • Breakdown or fault reporting (unplanned maintenance)
  • Service kit ordering (parts order)
  • Asset register (asset condition, status, location, chain of custody)
  • Inspections or checklists (including, pre-start, pre-trip, pre/post hire and safety checks)
  • Compliance and certification checks
  • Finance audit or stocktake (proof of ownership, insurance evidence)
  • Proof of service (proof of delivery, cleaning report, service report, security log)
  • Pick-Up request
  • Empty, refuel or restock request
  • Logbook entries
  • Standard Operating Procedures (instructions and process info)

Assets and Equipment Types

NEEDME.com connects and maintains a wide range of asset and equipment types including:

  • Heavy Machinery – excavator, dozer, tractor, crane, forklift…
  • Equipment – plate compactor, generator, pump, elevated work platform, small digger…
  • Vehicles – trucks, light commercial vehicle, motorcycle, quad-bike, side-by-side, campervan / motorhome…
  • Tools – saws, drill, nail-guns, laser level…
  • Trailers and Attachments – buckets, hammers, implements, tilt trailers…
  • Marine Craft – boat, yacht, launch, jetski, ferry…
  • Property and Building Maintenance – lifts, escalators, HVAC, fire safety, access control, gates…
  • Portable Amenities – portable toilets, waste bins, skips…
  • Miscellaneous – vacuum cleaner, office printer, defibrillator, camera or drone equipment, etc…

If you can think of a use for a QR tag, we can enable digital customer services for your business

Equipment Dealers
Equipment Hire
Workshops / Mechanics
Inspections, Certification & Compliance
Equipment Users
Waste Management
Commercial Cleaning
Marine Services
Property Management
Security
Utilities
Healthcare

Who benefits from NEEDME.com?

Dealerships, Workshops and Service Providers:

  • Branch Manager
  • CFO
  • Parts and Service Managers
  • Service Co-ordinators
  • Service Technicians

Equipment Owners and Users:

  • Fleet/Asset Manager
  • Equipment Operator
  • Technicians and Mechanics
  • Site/Project Manager
  • Facility Manager

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