Grow parts and service revenue and connect with your customers via their smartphones
Empowering Workshops and Mechanics for the Future of Servicing
In a landscape where machinery uptime is more critical than ever, workshops and maintenance engineers are embracing intelligent IoT solutions to revolutionize their service offerings and secure a competitive edge. With NEEDME.com, servicing extends beyond mere repairs, offering a holistic, connected experience that ensures customer loyalty.
Transformative Customer Engagement
Proactive Maintenance Scheduling: Automated SMS maintenance reminders sent via NEEDME.com ensure that equipment like forklifts, diggers, and fleet vehicles are serviced based on actual usage data, fostering optimal performance and longevity.
Increased Revenue Streams
Parts and Service Expansion: NEEDME.com’s IoT capabilities allow for continuous health monitoring of machinery, prompting timely recommendations for parts replacement and servicing, thereby minimizing downtime and maximizing revenue from parts and services.
Digital Connectivity
Seamless Reporting and Communication: Equip your workshop with a branded service experience from NEEDME.com, enabling customers to effortlessly report unplanned maintenance through a simple QR code scan on their equipment, streamlining service bookings and issue reporting.
Innovative IoT Machine Monitoring
Comprehensive Asset Insight: From simple QR code updates to sophisticated CANbus and GPS tracking, provide your clients with vital real-time data. Keep a proactive maintenance database for all serviced assets, preempting breakdowns and optimizing service schedules.
Customizable Modular Solutions
Scalable Growth: NEEDME.com’s modular solutions adapt to your business model, suitable for both small-scale workshops and larger enterprises. Flexibly connect assets on your terms, allowing for growth that matches your pace and ambition.
Proactive Servicing Model
Boost Workshop Efficiency: Transition to a proactive servicing approach with NEEDME.com, enhancing customer satisfaction and loyalty while significantly bolstering your revenue streams. Integrate your IT systems to present a cohesive servicing operation – ideal for contract maintenance arrangements.